Andi V.

I have shopped with Express for years. More in the past than as of recently just due to the fact that I started to struggle finding styles I liked there when in the past it was my go-to. However, that isn't even the issue. The website is terrible. It spins relentlessly when trying to load all of the items and backtracks you to items you have already seen. This happens both on the computer as well as mobile app. Additionally, trying to purchase with Paypal even though it is an available option on the site is an exercise in futility. Along with trying to locate your rewards points available even when they were just there on the screen! Poof! Gone! Currently sitting with more than $200 worth of merchandise in my cart while the system spins and spins and won't let me past the order review stage b/c it refuses to recognize that I am paying with Paypal. It is a frustrating process to say the least. I give up. Awful online shopping experience.