Andrea M.

I am having to move my business out of my current location due to the virus. I do not have a new location for this business, so it will most likely permanently close. They are saying I have to pay $1914 to finish out my contract. I do not have that to pay from a permanently closed business. They said I could relocate to a new place to avoid that fee. I said I might find a new temporary place for the business where I could relocate it eventually, but I have no idea where or when. They said to relocate to that new temporary place, I have to sign a NEW three year contract. It won't even be a three year lease, which means I'll have to pay another $2k once I move out of that place or sign another 3 year contract. So this sounds like blackmail at this point. Sign a 3 year contract with us or pay $2k because I am unable to continue business in my current location. No one has been able to help me. 5 times I have been disconnected for no reason after being passed around from department to department. During this global pandemic, this is some real terrible customer service.