Andrea N.’s Reviews of AmazingClubs & more

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AmazingClubs

Beer

“No ingredients list was enclosed”

3/26/21

We received a cheesecake as a gift. No ingredients list was enclosed. We contacted customer service and were told by Alexandra that they are not required to disclose ingredients and that they are not responsible for allergens in their product. She offered no assistance and seemed indifferent and inconvenienced by the request for ingredients. Very poor customer service. I do not recommend buying anything from this company.

Tip for consumers:
They do not provide an ingredients list for their products. Customer service rep Alexandra said they are not required to disclose ingredients and they are not responsible for allergens in their product.

Products used:
Received cheesecake as a gift.

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Thank you

Bruce B. – AmazingClubs Rep Over a year old

Thanks for your review, Andrea. Unfortunately, and as our representative informed you, our clubs are not recommended for those with food allergies. At Amazing Clubs we work with literally hundreds of small, specialty vendors every year and it's impossible for us to guarantee that all of our clubs are allergen free. We address this on the FAQ's of our website as follows:

Are your products nut-free? What about other allergens?
We apologize, but due to the large number of gourmet vendors we work with, we're unable to guarantee that any of our products are nut-free, manufactured in a nut-free facility, or free from other possible allergens. For our members with food allergies, we recommend our non-edible clubs like flowers, candles and cigars.