After using the product for about six weeks, my hair was very dry and frizzy looking. I use the shampoo conditioner and spray and wash my hair about three times a week. Did not have any noticeable improvements and it's pretty expensive. I went to cancel the automatic shipment, and after four weeks of going back-and-forth on email, I still was unsuccessful. The customer service agent took days to respond, and repeatedly asked me the same questions. I'm not sure if she was plain dumb or was not reading what I wrote but I ended up getting another subscription not wanting it. It is so frustrating when the company makes it so easy to purchase something but when you want to stop buying it you get crickets.