Ridiculous how no one is reachable by phone. NEVER. You can send emails back and forth and if you need to talk to someone, fahgetabout it... not even chat... If you need help with your design, you're on your own. If you have a problem with a shipment, again, you're on your own.
I made an order on April 7 and it's just getting shipped. Today is April 15. How long it will take to get here is anybody's guess. I leave on a trip overseas soon and I'm just hoping to have the cards by then.
Bottom line - FRUSTRATING...
Hi Andrea. We apologize for the issues you had with your order. Our records show the package has been delivered to you. Please feel free to reply to the e-mail you received if you have any further questions or concerns. Thank you.