Ive had misunderstandings and issues with every blind I've ordered from here. I was shorted discounts and have spent 10s of hours on the phone with select blinds. The extents the customer service goes to in order to ensure the customer is happy is one of a kind. Products are a 7.5/10. I don't personally agree with their measurement deductions. Read all the fine print on each different type of shade because they're shady and change stuff between types before you buy.