Andy L.

I want to make a comment on the minimal, irrelevant and lame quality of Hydro Scout inspection, work and report done on 12/30/22. They sent inspector on a request for inspection by Olympus Insurance.
The conclusion of the inspection and study on that day was written in a report submitted to your client, Olympus Insurance, and later on Olympus Insurance emailed me your report. In your report basically you say that some water leaked during hurricane Ian in 2022 through the insulation around two of our windows to the living room. And this is all your noticed, wrote and declared as experts.
Since then, we changed those windows and installed the best windows on the market, by Anderson, so the problem around the windows was solved.
However, today 05/24/2023 in Daytona Beach was a rainy day, but nothing special, reported 1.2 inches. Just this little rain was enough to have again water under our wall. We found water leakage right at the inner edge between the floor and the wall, along 2-3 feet of inner edge. About 100 ml water already accumulated again inside our house, through the wall. Namely, through the bricks at the junction between the bricked wall and the concrete slab of the floor. So, the wall was defective and allows water to penetrate from rain into the house. This spot is exactly where we noticed the water entering in the house also during the Ian hurricane last year. And you failed to detect this. This WAS the only important thing, the real damaging problem.
I am telling these facts to you, to make you aware that in spite your sophisticated equipment brought that day, in spite of the hours spent by your inspector measuring, the result was zero, useless, non-professional. Your inspector was wasting your money, and wasted Olympus money and time, my time, and created confusions and disinformation. You should verify your Inspectors' abilities to be a professional and to understand how to use the equipment. You as a company failed to detect a severe leakage, a serious one a crack in my wall. Around those old windows even a child without your expensive equipment could notice leakage. The real thing, the serious one which would be the concern of any person was the bad quality of the house at the junction between wall and floor. And you failed to detect this. Your work was non-professional, weak, useless and ridiculous. I had a bad experience with you, the non-professional job you did at my house, and your minimal level of professionalism. It is a pity you waste Olympus money and time. Maybe is better to give that equipment to real professionals. You are not helping the health of our community with you irrelevant, non-professional, zero-science, zero-result, zero-efficiency results.
Sincerely,
Andrei Ludu

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