Angela O.

I have added a review on Idrotherapy which came with the Aragan Oil. See my review on Idrotherapy cream. Aragan Oil was the same useless and impossible to try cancel. I say this as I cancelled by phone and email on 9th December 2019 and 212 euro was taken from my account today. When I phoned the said I did not phone or email on 9th December to cancel. The machine I was communicating just kept repeating the same phrases over and over again. Dont get caught like I did. Dont do the trial they will not let you cancel.

I purchased the trial size with the Aragon oil. Used it for 4 weeks. No change in my skin at all. I emailed support and said I wished to cancel. I also phoned the dedicated line and cancelled on 9th December 2019. I also phoned my Bank to advise them of the cancellation. Guess what, today they took 100 euro from my account and 112 euro from my account. Total 212 euro. I phoned them and they say I never cancelled and that money was for the trial. The person, (well if it was a person I really doubt it was) I spoke to I shall not name seemed to be a recording. Every answer was monotone and the same phrases used over and over again. It even continued to speak as I was speaking. I intend to take this matter a lot further as companies like this just cannot be allowed to practice this type of deception on the public.