Like many of your reviewers I was lured into this shop on Bond Street though I am usually resistant to this type of sales approach. However I bought a tub of the body scrub and some body lotion. I was and am delighted with both products especially the exfoliating scrub -better than anything else I have tried and I have reordered several times. The only product which was disappointing was the face scrub which I couldn't get rid of off my face! Other than that I am a very satisfied customer and am quite surprised at the very negative experiences of others.