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Horrible experience.
I am very particular and cautious when purchasing online. But this experience was horrible. They wait until after you purchase to tell you they are out of stock. Although there are times when you can wait a little longer, this time was not a time where I could wait longer - and I put in an order based on when it would be here. Upon ordering, they send a text that it is not in stock and that it would be another 3-4 weeks but could not guarantee. Never again will I order from UNICE and would not recommend knowing that they do not update their availability.
Products used:
NOTHING! THEY DID NOT HAVE THE PRODUCT AVAILABLE. BUT WHEN YOU GO BACK TO THE WEBSITE, IT DOES NOT SHOW UNAVAILABLE EVEN WEEKS AFTER THEY TOLD ME IT WAS UNAVAILABLE. THEY DO NOT WANT TO MISS OUT ON GETTING YOUR MONEY BUT WANT TO MAKE YOU PAY AND WAIT.
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I ordered a wig in November or even around late September last year and till now I have not...
Hello Angelle T, We'd like to express our regret for bringing you an unhappy experience.
Since the inventory produced by the factory changes at any time, the inventory on the website cannot be synchronized temporarily. Usually, our service will contact u to discuss the replacement. The lace wig is slower than the full machine-made wig, since the hair on the lace is sewn one by one by purely hand, to avoid substandard products being sent to customers, this manual process must be operated strictly following standards, resulting in delayed product completion. Meanwhile, our service also recommends a similar product or cancel the order if you don't want to wait. After verification, your order was closed and the full refund was returned on 27, Dec,2023.it may take some time for the bank to display on your card statement.pls check it in time.
Please do not hesitate to contact our customer support team via the online chat service or our email: support@unice.com, which is always here to help.
UNice sincerely hopes you will have nothing but joy and happiness in your life together.
Sincerely UNice team