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Do not not order anything online from Ardene. I was sent a pair of defective shoes. I returned them through Canada post a month ago. It took them a month to process it. And you have to pay $5 stocking fee. I received my shipment, but the shoes were yellow when the were suppose to be white. They were not refunded. I have been on hold for almost 2 hours…no luck yet. Message keeps saying you can send an email…don t fall for that. I waited close to three weeks to hear back from them. Finally I had to call and be on hold another hour. It's a bad business. Buy in store NOT online!
Angie W.'s review of Ardene earned 2 Very Helpful votes
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First off they didn't send me a confirmation letter or order number it took so long to get here...
Hi Angie. We are so sorry to hear you had such a bad experience with our online shopping. If you may send us an email at support@ardene.com, with more details and your order number, we will be able to better assist you. We apologize for this inconvenience.