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Anna M.

London Ontario

Contributor Level

Total Points
82

1 Review by Anna

  • SilkSilky

2/19/24

I purchased several items from this company and their items are very small even the XXL I returned at my own cost $50.17 items that I purchased valued at $1,500 I had tracking and I have been able to confirm that they receive the items on February 5th it is now February 20th and they are still scamming me and still wanting me for my refunds I have gone through the Better Business Bureau and a large to complaint I don't know if that will help I have also spoken with my bank and will be going through my bank to get my money back so yes this is a company that is not American this is a company that will not give you a refund they will do anything they can not to give you their money back I had to cancel orders that took me over a week to get my money back whereas when they were canceled it should have been given back that day but it took me a week and they finally gave me back those two refunds but the returns they are ignoring me and I'm just leaving more reviews to warn people being you know I got ripped off for $1,500 don't make the same mistake I did

Tip for consumers:
This company is not located in the US they have a warehouse in the US to give them a US present presents but their customer service is in China and I do say customer service with a bit of irony as there really isn't any if you have a problem only if you're buying

Products used:
Silk sheets silk pillow cases and silk nightgowns which are I believe are all polysatin they do have a refund policy which I followed to the T but I did not receive my refund as of yet and it's been 15 days since they received my product back

Service
Value
Shipping
Returns
Quality

Anna Has Earned 2 Votes

Anna M.'s review of SilkSilky earned 2 Very Helpful votes

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