The quality of clothing on Rumours is disastrous, ugly, terrible, and of course nothing as pictured. I was disappointed mainly about myself because I always read reviews about websites I have never purchased from and if it is bad I abroad from the website quickly, well not this time, for the first time I told myself to ignore it and try, but what's worse is that all my clothes where on Final Sale so, yup! Not returns. I was so mad! I wrote to them, but of course, instead of perhaps offering at least in-store credit, they responded with what sounded to me "your fault for being stupid! Everything is on Final Sale, so no return". Looks like some businesses prefer to lose the pissed-off client which will never return and many more in the future, because of my review, of course, I will warn everybody I can to stay away from the! Great job Rumours! Guess what? You and your business suck big time! I lost $150, but you will lose way much more than I! I am sick and tired of Chinese companies flooding us with cheap a...s products!
Hi Anna S,
I am the Director of Customer Service at Rumored. I would like to thank you for taking the time to leave valuable feedback and I apologize for the experience detailed in your review. I am very disappointed to learn that our support team did not handle your case with the care and efficiency that our customers deserve. I understand that you may be frustrated, but if you could please give us the opportunity to correct the issues with our service, we will do our best to make the situation right. Please send me a private message to kiana@shoprumored.com with your customer information, so I may assist you.