Anna V.

I've never had an experience like this and have used multiple meal kit companies. I would never recommend this one. I tried to cancel online after my first order, it must have not gone through. I reached out to support and received a confirmation on 1/24 that my account and subscription have been cancelled as it didn't work online.

Then yesterday 1/30, I see another charge on my account with a box is in transit. I reached out to support, hoping they could refund me since I cancelled the subscription and account already, they said they can't do it as the box is in transit and they won't own up to the fact it should have already been cancelled. Attaching proof of cancellation 7 days ago below, far before the new box was in transit.

This is now TWO boxes I'm paying for after attempting to cancel. Again, I've never seen anything like this with a food service. Please issue me a refund and I will gladly delete this review.