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Was happy that the product I was looking for was available and how quickly the shipment arrived; however the bottle was cracked and had leaked. The box was obviously too small for the bottle and packing. Also happy that I received a quick response to my email to customer service about the cracked bottle. I did not realize that there was an additional fee for "package protection" which for a company that mostly ships bottles, I was surprised they need to have this. I will not be spending the additional $50 to have the bottle replaced.
As previously mentioned
They were the only company in the US that I could find that had Madagascar rhum.
Wasn't able to bring back a full bottle of rhum from Madagascar.
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We appreciate the feedback, Ann. We apologize for any inconvenience upon receiving your order. Our customer support team has notified us that they are working on a resolution for you. Please be on the look out for an update!