Unfortunately, my experience with their jewelry hasn't been good. Three earrings broke.They replaced them at no charge and they broke again. Way too over priced for the quality (low quality!). It all may look expensive but not so… Beware.
I bought a pair of shoes from their site and they never came. Apparently the package was sent back (?) to their warehouse empty... The person who listed the shoes never responded to their alerts to reply to them.
Tip for consumers: I don't think I'll try buying from them anymore.
Products used: None. They said they'd refund my paypal account.
Vestiaire C. – Vestiaire Collective Americas Inc. Rep
Dear Ann, we are sincerely sorry to hear that you are not satisfied with our services and thank you for taking the time to share your experience
We will keep working to transform the fashion industry by empowering our community of fashion activists!
Your feedback is precious to us and we would like to look into your request. Should you need to contact us, do not hesitate to use our dedicated email form here in our dedicated FAQ article "Contact Us". Our teams will contact you as soon as possible to provide you with an explanation and solution. We thank you for your understanding and cooperation. Best regards,
The Vestiaire Collective team
Just a heads up: Before you take apart the dog bed (the bolster couch bed) to wash the cover, either take notes, photos of mental notes on which cushion liner (there are 6) goes where. They aren't labeled with more than "short" or ''long". There are no videos at all to help customers do this.
Ok, I gave it my last try. After only one long walk the girth strap (that goes underneath the dog and clasps) slips from a snug position all the way to a loose position! Very frustrating. The material is too slippery- nylon. On larger girth dogs it may not be a problem. But I'm very unsatisfied with this product!
Dear Ann, we are sincerely sorry to hear that you are not satisfied with our services and thank you for taking the time to share your experience
We will keep working to transform the fashion industry by empowering our community of fashion activists!
Your feedback is precious to us and we would like to look into your request. Should you need to contact us, do not hesitate to use our dedicated email form here in our dedicated FAQ article "Contact Us". Our teams will contact you as soon as possible to provide you with an explanation and solution. We thank you for your understanding and cooperation. Best regards,
The Vestiaire Collective team