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No product delivered, and customer service trying to pass the buck onto the delivery service they use and deny all accountability.
I was then told they've forwarded "my request for reimbursement of delivery costs" when they should be repaying the entire amount given they haven't produced any product!
I was promised a full refund on a previous refund but instead have been sent £3 and told that because the final screen had an option to download a copy of the photo I HAD SENT THEM, that this is them providing the product! I'm still chasing the rest of my refund.
Total scam - don't waste your time or money. You'll never get either of them back again!
Tip for consumers:
Don’t buy from here
Products used:
None - nothing arrived
Ann M.'s review of Passport Photo Online earned 2 Very Helpful votes
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Empty.
On their site it says that photos will be delivered in 2-3 days and in my case it took 3 weeks....
Photos don't meet the basic requirements outlined by Australian passport office, as they are: -...
