Jasper G.

I invested with Charles Schwab since 2016. When they started offering banking I was excited to utilize it. Eventually they made a mistake. I made 2 withdrawals back to back & Schwab duplicated them charging me 4 times instead of two.

Calling them was a nightmare. They will not allow you to directly call the person "investigating" your dispute.

Then they sent me documents from the ATM bank proving an error was made but for some reason they insisted no error was made.

It was a very long drawn out ordeal involving many long phone calls. I tried to get somebody on the phone that could look at the documents the same time I was talking to them so I could get them to see the documents proved that they were wrong but instead I just got a stone wall. I spent 4 months trying to help them resolve the problem they created but the people allowed to talk on the phone are not trained well enough to resolve problems. They are only trained to say "somebody will call you" which doesn't work if you are a Schwab customer that works during the day.

Luckily I did not switch all my banking to Schwab. I only transferred money to the account as I needed it. Their mistake just overdrafted my account. There was no money in it for them to take from me.

Despite that I still wasted four months trying to help them see their mistake. In the end I just gave up and let them close my over drafted account.

From now on I will do my investing with a different broker.

Honestly this experience was so bad I am now just glad I will never have to do business with Charles Schwab ever again.

I tried this service because I moved out of the U.S. I had one very important item I needed them to forward to me. It was government documents that included (among other things) my birth certificate. After they shipped it to me it was lost. I never received it. I don't send a lot of snail mail so I assumed everything now has a tracking number. That was my mistake. IPostal has clearly stated all of this is my fault. They even provided me a screenshot of a computer screen that says the cheapest shipping option that I chose has no tracking. Ok but I didn't use a computer. I used the iPostal app and on their app it does not say "no tracking" on any of the options (see screen shot attached). Why specify "no tracking" on the web page but not the app? The customer service is not very good especially at the branch office where my mail is sent. They didn't respond to multiple emails. I finally had to pay to call them from Asia in order to get any answers. The call wasn't expensive but why provide a customer service email if you just intend to ignore it?

I am writing this review because I like Reverbnation and would like to see it improve. The platform did undergo some improvements over the years but has now become stagnant in a format that is probably the least beneficial to bands. #1 main problem is, as a social media site, it does not offer anything to non-musicians. The people that use Reverbnation are mostly bands, and scams. My band has been around a few years and has a nice size fan base but none of them have a Reverbnation account. The platform doesn't offer our fans any reason to join. #2 biggest problem is Reverbnation needs to send it's solicitations to someplace other than the mailbox. It needs to have its own separate notification box because the site sends too many solicitations. Bands eventually have no choice but to stop reading any and all mail. It takes up too much time to sort through the Reverbnation "special offers." In the past we would get messages from bands, venues, and twice from different TV shows that wanted us to perform. Now if they are messaging us it is being lost in the junk pile of messages from Reverbnation wanting us to pay them for something that will never benefit us. #3 biggest problem is the chart system on Reverbnation is easy to manipulate. In my area in my genre the top three bands are always the same and not one of them plays live. Not one of them has any real fans. My band's position goes from 30 up to 4 then back and forth all the time based on what we are doing in the real world. Somehow these three unheard of bands (that only exist on a laptop in a kids bedroom) stay in the top three spots on the charts for a few years now. Clearly not playing live offers this person more time to figure out how to game the system. Lastly, when Reverbnation started it seemed like a sincere project that wanted to help bands and make a profit in the process. At first we got gigs via Reverbnation and met bands with similar interests. Along the way they became focused on making as much money as possible. Now they straight up lie in their advertising saying things like "Artists launch careers here." I have got paying gigs off Reverbnation but not a single person has ever "launched a career," earning enough money to completely support their family via Reverbnation. This is just an empty promise used to get money out of kids.

When the airline competition in the Philippines stopped making certain trips Cebu Pacific raised their rates for those particular trips. One day Cebu Pacific could make a profit charging a fair price. The next day they were the only airline available so they increased their price 4 times more expensive. For the route I travel regularly when the competition returns I will fly Air Asia or PAL. Until then I will take a boat. Also should be mentioned if you have a problem with Cebu Pacific you will not get to talk to a live person. No phone number you can call, no email you can write, all you can do is use their robot chat which will never put you in touch with a human. Their web pages is often glitchy and their app seldom works. You should avoid this company.

This is a review of Shippingcart U.S. branch. Their service is really bad. Items often get lost. It happened to me 3 times before I quit using them. Their processing time is insanely slow. For example they don't process new arrivals on the weekend. If the post office makes a mistake on Saturday Shippingcart wastes time processing new package arrivals. This kills your ability to promptly have the post office review the situation and hopefully recover your item that was likely delivered to a wrong address.

By comparison I now use Shippingcart Australia branch. They process new arrivals almost immediately and so far NO item has been lost.

The U.S. office just has really bad management. It has for at least 4 years now.

Zero stars really should be an option when reviewing Kiwi's customer service because unless you pay extra for customer service then it basically doesn't exist. My main (but not only) complaint is that I paid them to add luggage and it didn't get added. Then despite the fact that they admit they did not do what I paid them to do they still require me to request a refund instead of automatically giving me my money back. Then they say they won't give me my money back unless I show them receipts that I paid at the airport. Kiwi if I pay you to do something, you don't do it, and then you refuse to give me my money back that is called a SCAM! How many people have you cheated this way?