Partypop.com has a sales division consisting of independent contractors. There is no customer service training, and these agents are only paid if they make sales. Certain businesses do better with Partypop.com than others, certain categories do get a significant amount of exposure and business. That being said, there is no regard for the categories that need improving, and they are pushed to be sold just as hard. I feel there is a lack of integrity and honesty with Partypop.com. I do not believe it is coincidence so many reviews have been posted specifically regarding customer service ethics. I hope something is done soon regarding Partypop.com's business practices. I have heard numerous accounts of people receiving little to no business at all through Partypop.com.