- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Worst service ever! I received a defective product with nails in it and badly injured my foot while trying it. They didn't even apologize and it took them 3 weeks agree to give me a refund, but insead they used my card info without authorization to deduct the price of the product from my account all over again. When I checked with them they denied that, until I had to contact my bank to deal with them and they helped me get back my money.
Be careful, such a deceitful company, and storing your credit card info is unsafe.
Tip for consumers:
Don't! The worst customer service there is. You're credit card information is not safe and can be used with any authorization from you.
Products used:
I bought a pair of defective shoes with nails inside.
Anoud A.'s review of Modanisa earned a Very Helpful vote
Anoud hasn’t received any thanks yous.
Anoud doesn’t have any fans yet.
Anoud isn’t following anybody yet.
Empty.
The product prices in Canada are literally 4 times more expensive than if you were ordering the...
Dear Customer,
Greetings from Modanisa!
We are deeply sorry for your experience which you face in your journey in Modanisa. As Modanisa Customer Service, we value your feedback and aim to make you satisfied with our products and service.
We want to help you in the best way we can to solve your issue.
If you could send us your order id, phone number and e-mail address, we would like to handle your issue in detail.
Please do not hesitate to contact us on trustpilot@modanisa.com for all your questions and queries.
Our Warmest Regards,
Modanisa Customer Experience Team