Anthony G.

I have been trying to contact you, via your support for days. Would just like to know when you are going to respond to my emails. I signed up for a trail account and I specifically asked to be billed on a monthly basis. You have charged my account for a yearly subscription. After I signed up it never worked properly, so I did not like to app. You have charged me £77. And would like to be refunded for this. I know you are going to say that I was fully aware of being charged for the entire year, but I see that many of your customers have had the same problem. They can't all be just saying this for a refund. I would suggest that you check out this problem on your website and fix the issue.