Anthony H.

I attempted to purchase several items from their website, and after several attempts, I was unsuccessful. The first attempt, they cancelled all my items almost immediately after purchase. After calling customer service I was told that I ordered too many items at once and was asked to try again making sure I ordered less items. I attempted a second time, placing two separate orders and again, both orders got cancelled almost immediately. I called customer service a second time and was told that my orders were cancelled because the email and billing addressed provided during checkout did not match the baking institution. This was obviously wrong... Banks don't rely on personal email addresses to verify transactions and my billing address was indeed correct. Additionally, customer service seems to be overseas and the staff seems to have very little knowledge on what's going on. Oh yeah, and I'm still waiting on over $3000 from those three failed purchases to be released back to my bank.