Anthony J.

I hired SafePC to cleanup my computer of a virus infection that I had inflicted. I had hired a company that specializes in online computer repair previous to them that had made the computer worse and caused more issues. After days of fighting with the previous company to get it repaired, I decided to search for someone to fix the problems caused.

SafePc repair got my call. Chris, answered my call right away. There were no extra buttons to press reach a human. The single most important part of this interaction was that the people I've spoken to at this company, speak English. And possibly even more importantly, they are all based in the United States, with English being their first language. This is important to me. Most other companies have a long list of junk to go through and click through before you reach a real person. This is not conducive to the experience of choosing a repair company and shelling over your hard earned money. And once you do get them on the phone, you may not be able to understand them.

Chris took my information, quoted a price (which was affordable in comparison to some other companies.) I immediately connected them to the computer in question. They informed me that the company I had hired previously had installed bad virus protection, and installed their software on my machine that allows them to access my computer. They wanted to get this stuff removed and remedied and see what other damage had been done.

From beginning to end it took about 15 minutes. Once they were connected (five minutes,) I was instructed that I could view the repair work if necessary, or that I could continue on with other things I had to do and that they would give me a call to go over the repairs once they were completed. I chose to do the later. No need to sit around and watch these guys. I felt comfortable with the process from the very beginning. It was an absolute fresh of breath air to find these guys who instilled confidence in me from the beginning.

It's been about 2 weeks since the repair has been completed and I have had zero issues. It actually runs faster than it did before and the other little problems I had been experiencing (audio cutting out, internet dropping the connection,) have disappeared altogether. Knock on wood.

If you're searching for someone to repair your computer correctly – and quickly for an affordable price – safepcfix.com is the right choice. These guys know their stuff, are trustworthy, and stand by their word. They will continue to receive my business.

Thank you, Anthony