Sarah J.

Chris at Safepcfix.com saved the day. We had two office computers get hit with a virus and it started to corrupt our drop box files. Literally every file that we opened came back as corrupt and would not open. Every file, PDF's, word docs, excel docs, power points, our banking software and even our financial tracking software. Basically what had happened was the receptionist downloaded this infection onto her computer through an email that she received. It appeared to be a serious email about printing a FedEx label for a shipment of ours. As soon as she opened it, it took over the computer and started corrupting files. It didn't happen right away, but over a couple hours more and more files wouldn't open.

We called Chris, and he had us shut down the receptionist computer and disconnect it from the internet. We were able to back up the existing computers in case they infect and cause more issues with the other computers. We ended up only losing a few that caused a little extra down time.

Within about 5 hours, Chris had all of our computers up and running and verified everything was working correctly on the others. We definitely needed them to save the day for us. We also needed to upgrade our way outdated virus protection software, which we were able to do through these guys. Now, our office and our receptionist computer has a high security setting to prevent this type of thing from happening in the future. We did spend a pretty penny, as some of the other reviews have mentioned, but our company will go out of its way to support US Based business and try to provide jobs for Americans. Chris and his crew were a pleasure to work with and we couldn't have asked for a better experience. Hire these guys if you want to be taken care of and have the work done right the first time around.