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antonio s.

Contributor Level

Total Points
80

1 Review by antonio

  • Kay Jewelers

12/23/23

I had ordered a levin necklace for my wife for christmas on 12/14/2023 the store assured me it would arrive before the 25th did not receive any calls from the griffin Georgia store tried calling the store no answer went on the 23rd today to see if they had after 30 minutes of the sales associate trying to locate it which they did and opened the bag the necklace was in and it was broken they refused to make it right offered me a 10% discount which was not enough to cover for there poor customer service and there mistake would not recommend for any services

Tip for consumers:
poor customer service with a attitude

Products used:
none the item purchased was damaged

Service
Value
Shipping
Returns
Quality

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