Anupam A.

Never ever book from this website. I have wasted my hard earned money on them. They are not at all socially responsible.
Neither me nor I will let others buy tickets from these scammers.

Booking my flight experience was awesome, because company is charging money for that, but once it comes to refunds (due to Covid-19), I have been put on hold for several hours, I can not do refunds via emails. Just calling is an option. Agents are available if you want to make a new booking but in case of refund or rescheduling, no one picks up the call. I even called them by choosing the option that I want to make a new booking, agents picked up my call but as I told them my issue, they transferred my call to an unknown department and then I kept on waiting... waiting. Waiting. And after 1 hour 6 minutes phone automatically got disconnected stating that number you have dialed does not exist. How is this even possible as I already waited for more than an hour. I need a solution not sympathy. I will again write a review related to what steps you took after my concern. I have attached the photos of different numbers called by me without any answer