I sent them a common pre-columbian bowl to evaluate and then also sent the bowl to a well known Doctor of art history to evaluate it also. The art history doctor correctly identified the item as a 500~800 year old pre-columbian bowl. This company however, dated it as a 20th century reproduction. I tried to show them the error they made by providing them the report from the other appraiser and they refused to give me a refund and had enough nerve to say the other appraiser, an art history doctor, professor, who's appeared on the history channel multiple times and does year round evaluations around the country, was wrong!
This company is a total joke and I'd avoid them. There's better services for the same price.