Their VideoSolo BD-DVD Ripper doesn't even recognize my DVD. The customer service takes weeks to respond and they don't refund contrary to what's in their policy.
Try it for free if you want but don't make the mistake of paying for it.
Tip for consumers: Don't buy anything. try the free version first. They lie about their refund policy. Customer service takes weeks to respond.
Products used: I bought their VideoSolo BD-DVD Ripper and it didn't work.