Had an extremely unprofessional experience with an electrical contractor. When I wrote a honest review explaining what had happened (without being abusive), they did not publish it. No clear reasons given, just a copy paste of their standard response email.
I think one of the other reviews about True Local was correct.
They seem to take Money from business to take down negative reviews...
Hello Ash,
We can assure you that True Local does not accept payment from business owners to remove negative reviews.
True Local greatly values all genuine experiences, both positive and negative. However, reviews are declined or removed if they don’t meet True Local’s guidelines.
To view our review & comment guidelines, please click here: https://www.truelocal.com.au/cms/review-guidelines
However, if you would like to discuss this further, Ash, please don't hesitate to email our support team on support@truelocal.com.au.