Ashlea S.

Made an online order got to the location in 5 minutes, waited in the drive thru line 30 minutes, cashier was upset because I requested my fries fresh because cold fries are nasty, she told me "your order is already made." I DONT CARE my food is paid for and i my soda was sitting for 30 minutes so when I asked for them to replace that, they gave me soda with no ice. Let's not mention the lobby was closed when I walked to the door. A girl told me it was closed and I attempted to tell her I had an online order but she walked away. What's the point of online ordering if I had to still WAIT as if I was ordering?

I attempted to use my card 24 hours after activation and was not able to use it. I called customer service and was told because my balance was $50, my transaction had to be $40 when using for a restaurant. So I decided to use it on amazon because, well amazon takes most payment methods. CARD DECLINED and now customer service cant find my card information when I call in using my card information. This was a bonus for doing a good job at work and now I can't benefit from winning the competition I was in. I'm so disappointed