I placed an order 27 days ago and still haven't received it. A person named Alex wrote me back after I sent 3 messages to say that my order was returned "damaged" to them by USPS and would go out 2-Day to me. 7 days have passed, and I still haven't seen anything. There is also an order tracking part of their website where my order has shown as "pending" the whole time, and only today was updated to "shipped" - with a tracking number that doesn't work. While I hope I receive my order at some point, I still will never do business with them again. They also tout "free shipping" if you spend a certain amount - only to hit you with a "handling" fee that amounts to the same.