My daughter started an online Boutique and placed a prepaid order for $1400 in Jan. 2021, as if today March 13,2021, we are STILL WAITING ON ITEMS! My daughter has contacted there customer service many times and it takes almost a week fr a reply! Now her customers want a refund and she used their money to place the order!
We have had to contacted Dear Lover, 2 shipping companies, PayPal, Credit Union and many, many unhappy customers. Still no solution!
Sorry for the matter.
www.dear-lover.com is a wholesale website, we offer in-stock items and pre-sale items for all, and we also inform on the shopping cart about the estimated shipping time of our pre-sale items.
Since we are located in China, there are maybe 12 hours time differences, So your day is our night, our online & phone service is not available. We are sorry for the inconvenience that caused.
Welcome to contact our online service or email service for more information, we need your precious advices to prove our service, your kindly understanding will be highly appreciated.
Wish you a nice day!