Audrey R.

I was suppose to recieve my item today. I called earlier said this item has been shipped. It just shipped on the 2nd. I was suppose to recieve this item today which is the 2nd. I said I won't be coming back to my house on the 5th. They told me to have someone pick up the item so I can return it cause I said I want to cancel it. The lady was rude. If that's the case they can go pick up the item. I'm not going to be home. I went home and sat at home all day because I ordered this item and was suppose to have it by the 2nd today, not the 5th. If that's the case I would've never ordered it. I'm so grateful I stuck with my 1st mind and didn't apply for their credit...

I had a brand new phone purchased was transfered all day ND had to wait on returned phone calls all day. They had Tmobile call back the guy tried to tell me what I can afford and why stay with us long if you have constant issues. I have car sh,a whole nother contract with watch that's slowing me down from switching. I no longer use the watch either cause noone can hear me on it and never have. A whole nother issue. I have other expenses they act like they'll switch me and get me another phone. The guy was extremely sarcastic. I'm looking into filing legal against them for stealing my money. I can hardly text or use my phone service x out daily. Miss calls, appointments, etc. They made it clear they don't give af. I can't talk to anyone, I can't text, have to constantly send text more than once. Calls drop can't have a conversation at all with family and friends... I have to legally resolve this they lie saying it'll be handled since the day I started service. Than blaming me for nor switching service cause I have a watch contract and other expenses first... This is bs. I would never ever even give them 1 star...

I rated it a 3 because my birthday coupon states balance must equal $20.01. It was 27. Something before tax shipping free etc than I was told these same 3 items were totaling $37 something and I had to buy more items to use my bday coupon. I just had 3 orders 2 bigger orders. I prefer not getting the birthday coupon you have to spend 50 or more even though coupon states $20.01. A waste of my time...