They processed my expensive order twice. I asked them to cancel duplicate order within 12 hours. They said they couldn't because order was in transit. I contacted customer service 10 times after I received both items. Can't even request refund because they demand a picture which will not upload on phone, iPad or website. I keep telling them this. 8 more "questions" to Customer service. MThey just keep playing games with me. This company is a ripoff. Do not buy from them.