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The clothes are overpriced for the quality and the customer service is a straight up joke. They bury all the rules about returns and will do everything in their power to not refund you. They state you need to read the full website prior to purchasing and hide behind. My advise is do not waste your money. With all the choices out there these days, spend your money elsewhere.
Tip for consumers:
They will force you to use "promotional" codes that are automatically applied, that way they do not have to honor refunds. They do not give you the option to pay full price in case the item does not work out. They are not transparent in any way. Again, too many options these days to deal with cheap, overpriced clothing and poor customer service.
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See1 site and Ruumur and sezzle are time consuming to effectuate returns and communicate...
Hi BC.,
I am the Director of Customer Service at Rumored. I would like to thank you for taking the time to leave valuable feedback and I apologize for the experience detailed in your review. I am very disappointed to learn that our support team did not handle your case with the care and efficiency that our customers deserve. I understand that you may be frustrated, but if you could please give us the opportunity to correct the issues with our service, we will do our best to make the situation right. Please send me a private message to kiana@shoprumored.com with your customer information, so I may assist you.