I am a customer of cintas and honestly can not believe they are still in business. Instead of restructuring and focusing on retention, you can clearly see this company focuses on bottom line to the extent beyond ethics. You have your drivers come out filling out our cabinets with over priced crap. On top of the obviously inflated prices ($15 for a small box of bandaid). They find every little thing that can cash in in. 3 disposable METAL tweezers? The thing is I can see it isnt because of your sales people. They are desperate to keep their jobs and make money but you gave them that culture. You encourage then to do these things. I get it, they want to keep their jobs but for a company as a whole to keep doing this, it isnt sustainable. You will have to continue to find new places because I can bet most smaller companies will not keep you around after their contract. This is probably the entire reason you have contracts to begin with. You guys should be ashamed. Everything on my invoice I can find for half the price elsewhere. If you are going to be charging double the retail price... why charge more for service fee? Especially when there is a contract.