So they claim to charge $1.95 for 14 days, but yet charged me $1.97. I was willing to let this go, but after trying to cancel and it not working I was charged $39.95. I called asking for a prorated rate since I was a day late with their glitchy system and wham $29.95 for 6 hours! Are you $#*!ting me?! Stay away, I think I'm canceling this card too with all the awful experiences below me!
I’m very sorry that you encountered a cancellation issue. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
The courtesy refund that we processed is a system generated done on a weekly basis.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Customer Service and Product team. Please contact me directly if you have any further issues. Please email me at anna.b@livecareer-support.com
Best regards,
Anna
LiveCareer
bee Has Earned 2 Votes
Bee C.'s review of LiveCareer earned 2 Very Helpful votes
Hi Bee C.,
I’m very sorry that you encountered a cancellation issue. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
The courtesy refund that we processed is a system generated done on a weekly basis.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Customer Service and Product team. Please contact me directly if you have any further issues. Please email me at anna.b@livecareer-support.com
Best regards,
Anna
LiveCareer