Ben C.

Had two gift cards but ws only allowed to use one... now my second gift card does not register at all.

Not sure Carchex will post this review as I totally do not Trust them. After calling several Warranty companies we decided to go with Carchex as they talked a good game. We have never been so disappointed in our lives... after first three claims were rejected we put the money out ourselves. Then the engine on our 2011 Malibu blew. We took the plan that was said to cover repairs such as this. Car chex denied our claim. We called to speak with some one and was not only transferred several time but put on hold for over an hour.it was only when we complained to the Better that a manager contacted us and said he would look into this matter and get back to us... one week later we are still waiting. Please be vigilant and look into other companies. Carchex will cost you money and their customer service is the worst we have ever experienced... would not recommend this company... even to y enemies. No one deserves this type of treatment!