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Bernard S.

Contributor Level

Total Points
82

1 Review by Bernard

  • Writerbay

2/19/24

The company is evidently not interested in writers' services. They will give you cumbersome rules and regulations, fine you for absolutely nothing, and you'll live every day with threats of account termination. The support is also very rude to writers, and really don't understand the meaning of "support." If you have your money and want to purchase a WriterBay account, my friend piga tu sherehe (just eat it); otherwise, you are throwing away the money.

Service
Value
Returns
Quality
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Admin W. – Writerbay Rep

Dear Bernard,
Thank you for taking your time and reviewing our services. We are sorry to hear that your experience with us is not positive, but I would like to mention that before becoming our member, each person can check Terms of Use on the website which clearly state all the regulations, requirements as per work to be completed as well as fines which can be imposed, and conditions under which the account can be terminated. So this information is available in open access and one can check it before registering.
What is more, if any issues with quality are detected, our Managers contact the writer via an email and mention the exact case under investigation to bring to their attention what happened and how it can be resolved, as well as explain the reason of the fine being imposed in case of such.
Speaking about the Support, they work 24/7 to help each and every writer who is asking for assistance, but in case you faced the exact case of a support member being rude, please make sure to indicate the person and explain the situation in details so that we can undertake the needed measures.
The last, but not the least point to consider is that we prohibit any activity connected to selling/buying of accounts since an applicant has to register, complete an application form and show their writing and educational skills which can be accepted or declined after being checked. By selling/buying an account (or offering to do so), the potential applicant violates rules and inner politics of our company since by buying an account you can be involved in fraud and scam activities.

Bernard Has Earned 2 Votes

Bernard S.'s review of Writerbay earned 2 Very Helpful votes

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