I am a disabled senior, my son bought me an Aeroplus portable air conditioner. It worked fine for about 10 minutes. Now, 11 days later, it only puts out hot air. Talked with warranty department about the unit, and am getting a major headache with getting it replaced. DO NOT BUY AIR CONDITIONERS from this company. My son pain over $450 for this piece of garbage! If I could give it a rating lower than 1, I would
Hi Beverly,
We are so sorry to hear that your new air conditioner is no longer working. Unfortunately, based on the details provided, I am unable to look up your order. Please reach out to us with your order number and we would be happy to replace this at no additional cost to you. Please send an email to help@vmexpress.com or call us at (866) 639-9320.
We hope to make this right for you!