This company can not be trusted and should be avoided. I am frustrated right now that I have lost trust with any booking companies like this. NEVER will I trust bookings with third party companies because I will end up losing my money and regret having to ever call in the first place. I suggest booking directly to your hotel or asking price match guarantee offers from other hotel but NEVER EVER from a getaroom. This review is based on my current experience, too frustrating to think about.