Bianka F.

Whatever you do, don't buy from this business if you are expecting your extensions within 3-6 business days as advertised. I ordered these 2 weeks prior to my wedding day. I contacted them after a week when they had not arrived yet and was told it was on its way. I asked for a tracking number and nothing was provided. I tried messaging on them on facebook and my messages were ignored. After I emailed advising that I no longer need them as it was too late and it was then only 3 days before my wedding and had organised a hairdresser to organise new ones, they sent me the packet via express post. They obviously had never sent them in the first place previously. I sent them back and rightfully asked for a refund as I had gotten new ones in by now. They agreed but only after multiple ignored emails. I am still waiting for my refund which is why I am taking this further now. Unprofessional and not a business that should be running. Absolute joke!