BJ T.

Do not trust this site. The merchandise is horrible, service even worse. There is no service.
It seems to be a scam. Prices are extremely high, outrageous. The item I got was filthy and had
A huge spot. Received no help in making it right. DO NOT SHOP HERE!

Etsy has such horrible customer service, I decided to write a review to vent! No complaint about their vendors, this is a review for the Etsy Company. It is rather ironic because if you purchase something from an Etsy vendor you are harassed until you leave a review, never do they seem to care about how they are doing! I was just trying to find a way to make a complaint to corporate, but there is no way to find an email for customer service. Recently I had a problem, spoke to someone about it and my account got locked. Etsy needs new leadership. Ebay so much better as far as service. It can be done. Etsy's motto seems to be "take no responsibility" Also, it used to be great for crafters. Now it sells anything and everything. Lots of junk. But, as a crafter, God bless those wonderful creative people on Etsy and I think there are many wonderful sellers. Thanks for listening, I hope etsy reads all their horrible reviews!

I recently purchased from Decor Planet and was so impressed I felt compelled to write a review. Their customer service and response was exceptional. Got a service representative right away. Had a damage issue and they took care of it with no hassle and kept me in the loop as to the status. Price was best comparatively, and the ability to talk with someone without being on continuous hold makes Decor Planet stand well above their competitors. I am a designer, and purchase a lot of home goods, so I know about shopping on line for products.