Bobby M.

Neon Bar Sign Online Store WARNING! - I purchased a fancy neon bar sign for my college apartment about 15 months ago from an online dealer. The price was $450 and was shipped by bus where I had to pick it up. Not terrible but weird. THEN 6 months of having sign, not moving it, treating it nice, transformer has problem and sign won't stay on. I had to let the website know about the problem thru email only, as they don't answer the phone or return voicemail. Also, the reply emails from them are written in poor english and purposefully vague. Finally, after about 4 months I get them to send me a "new" transformer for $35, even though their website advertises FREE LIFETIME WARRANTY ON ALL NEONS and FREE SHIPPING at the top right corner of their homepage. I paid it because a new transformer is about $150 to $200 so I thought worth a shot. No, the transformer sent to me was the incorrect model (even though I supplied the model I had currently with my order where he told me to). Further, the power cord had been cut so it was useless, as well as used, according to the indivdual whom I had to find locally and pay in order to troubleshoot the sign and wire on the transformer that was sent. The individual owns a local neon shop. SUMMARY: FIND SOMEWHERE LOCAL - DONT BUY A NEON SIGN FROM INTERNET - OR ASK AROUND AT NEARBY ESTABLISHMENTS.