I ordered two bags because I was told there was a 1-day special going on with select bags 50% off. I have only received one of the two bags so far, and it is definitely not a Coach! First, the item was shipped in a flat, bubble envelope. The bag was squashed and deformed when I opened it. The bag has the appropriate markings of a Coach... emblem, lining, dust jacket. However, it is not leather. If you know anything about Coach leather, you know it is one of the softest, most supple leathers. This bag is vinyl! The seams are not a traditional Coach style either. There are not any 'feet' on the base of the bag, it won't even stand up on its own. The smell of the product is horrible. I contacted the company through the website and have not received a reply. The return process has to be handled in 7 days... another sign that this is not a Coach. Coach products are guaranteed and can be returned at any time. I also asked about the status of the second bag I ordered and have not received a reply. By the way, the 1-day sale seems to be a daily thing.
I paid $125 for two bags that are not worth $10.
THIS SITE IS A SCAM. DO NOT ORDER FROM THEM!
****UPDATE****
Their new website is: http://www.e4coach.us/ (it changes often)
As if this site isn't bad enough, now they are spamming my phone via text messages from a variety of phone #'s. I have replied to each # and asked to be removed from their list but I continue to receive daily texts from different #'s. The same phone # is never used twice. I tried to log into the site to remove my information and none of my email addresses are recognized. So basically I am stuck receiving their daily texts. Here is a list of the phone #'s that are sending the texts:
***************************************************************502
Dear Bonnie,
We regret any inconvenience or frustration that your experience has caused you.
Usually there is always a way for us to resolve the issue to your satisfaction.
Can you kindly tell us your right order number or ticket number so that we can solve your problem?
Thanks for your attention.
We are waiting for your reply
Twinkledeals Customer Service