Thumbnail of user br283

B R.

1
Level 1 Contributor

Contributor Level

Total Points
270

3 Reviews by B

  • VividSeats

5/3/23

I never received my MLB tickets, and vividseats customer service refused to compensate my account. Don't use these lightweights - stick with the trusted online ticket companies.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user vividseatsq
Vivid S. – VividSeats Rep

We take these types of concerns very seriously as our #1 goal is ensuring fans receive the tickets they purchase. We encourage you to DM us on social media so we can gain more information regarding your order and work towards a resolution.

  • Payne Glasses

3/11/23
Verified site experience

Very nice site - well designed and user friendly.

  • Card Cookie

3/19/21

I attempted to purchase gift cards twice, with two different credit cards, and both times CardCookie required me to send them a scan of my driver's license to complete my order. I use dozens of online sites and this is the only one that asks for me to share sensitive information. Not worth the security risk to save a few dollars - I cancelled the orders and used another gift card site.

Quality

B Has Earned 30 Votes

B R.'s review of VividSeats earned 3 Very Helpful votes

B R.'s review of Card Cookie earned 27 Very Helpful votes

B hasn’t received any thanks yous.

B doesn’t have any fans yet.

B isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user taoneely
4/24/24

I ordered tickets in Jan 2024, and I could not access my tickets on the day of my event. I called...

Thumbnail of user rodscherencelsr
3/15/24

I do not often attend concerts and rarely offer reviews. This is important to me, however. Vivid...