Brandon B.

Arrived on time but I was unable to get it running after numerous efforts. Tried to return it and got rejected due to it being oiled / gased, the typical go around. Even worse the company's service centers did not want to work on it and most of their numbers were d/c. I ended up taking it to my local family owned hardware center. They took it in and a day later found out the engine's carburetor jets had been installed upside down. I will never deal with P.W. Direct again due to their policies and incompetent warranty repair centers they claim to have. Buyer Beware.