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I purchased a General Pump hose reel from this company. I didn't set it up for one year, then discovered it leaked. I sent multiple emails to Pressure Washers Direct and they refused to help, even though General Pump made it clear that it was PWD's responsibility. General Pump finally sent me a replacement. It is clear from my experience and reviews that this site provides no after sales support whatsoever.
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Order a pump vent cap was broken customer service was very poor experience but they did send a...
Arrived on time but I was unable to get it running after numerous efforts. Tried to return it and...
