Brenda W.

I'm very disappointed with Massage Envy, if I looked at the reviews, it would have kept me from signing up. The managers gave vouchers that I can go ahead and use, in spite of the dates, that was my understanding, I booked the appointment to receive the 60 minute massage for free, the black girl said I was trying to tell you before you left, you wouldn't listen, if that was the case, why didn't that same manager that said I can use it, if talked about it, why didn't they call me, why did they allow me to get the massage and then tell me, that wasn't good customer service, you allow me to go back and get a massage, knowing I was using the
Coupon, they didn't even given me a chance to decide, they waited after the fact, had no choice in the matter. I want to cancel my membership, don't lie and deceived me to signing up for the membership and don't honor your word. I don't want any parts of that organization. I world not recommend this place.