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Brian A.

1
Level 1 Contributor
West Palm Beach, United States

Contributor Level

Total Points
322

4 Reviews by Brian

  • T-Mobile

4/11/22

I swapped to T-Mobile a few months ago after years with at&t. It was the biggest mistake I have made. The cellular reception is 'spotty' to say the least, the support virtually non-existent and I get more spam calls and messages in a day now at times that I used to get in a year. Never again after this contract ends

Products used:
Cell phone

Service
Value
Quality
  • FedEx

12/17/21

I have recently tried using FedEx professionally twice in a row. The first time the ‘next day delivery' package was lost for 2 weeks, then returned undelivered. The second time a ‘before delivery at 11:30 next am was ‘delayed'. Trying to get an answer from them is almost impossible. Getting a refund made extremely difficult. Ordered date sensitive item personally last week. Should have been here Tuesday. Arrived in WV 6 am Tuesday morning, I'm in Florida. Sat in WV for 3 days. Message today (Friday) saying it will arrive by 3:30 today. It's 3:40 now and item is still sat in Orlando, not moving, no update. Tried calling for help, complete waste of time. I shall ban their use within our group first thing Monday and try to avoid placing orders with any company that uses them. Very unreliable and unprofessional.

Tip for consumers:
Don’t ever use FedEx if it’s important.

Service
Value
Shipping
Returns
Quality
  • Lowe's

11/10/21

I ordered an outside table and chairs set plus a new BBQ on Sunday. I was told it would be delivered and assembled today (11/10). I received an e-mail confirmation last night that it would be delivered between 12:00 midday and 4 pm. Mt stepdaughter took 4 hours PTO to wait in for it. It did not arrive. I called customer support, they could not tell me why. I then drove to the store that I ordered it from after work, they could not tell me why. They called the delivery manager of the company they use. He did not pickup the call. They left a message asking for an explanation and that he call me. He has not bothered to. I shall be asking for a refund after work tomorrow and buying at Home Depot.

Tip for consumers:
Do not schedule a delivery with Lowes, ever. Trying to chase it up when it has not arrived on-time is almost impossible. I suspect they use a third party delivery service that couldn't care less about customer satisfaction or support

Products used:
I ordered an outside table and chairs set plus a new BBQ on Sunday. I was told it would be delivered and assembled today (11/10). I received an e-mail confirmation last night that it would be delivered between 12:00 midday and 4pm. Mt stepdaughter took 4 hours pto to wait in for it. It did not arrive. I called customer support, they could not tell me why. I then drive to the store I ordered it from, they could not tell me why. They called the delivery manager of the company theu use. He did not pickup the call. they left a message asking for an explanation and that he call me. He has not bothered to. I shall be asking for a refund after work tomorrow and buying at Home Depot.

Service
Value
Shipping
  • VRBO

9/21/20

This is more of a question. I have a home I have been renting on VRBO for 2 years. Just recently I had a family arrive late evening, after 7pm, after driving all day from Georgia. The morning after their first night I was messaged by a person claiming they are a neighbor and that they was excessive noise from the property late at night. This could only have been the pool area by the lake. I asked the person where they lived (stating I wasn't asking for their actual address, just roughly, in the same street, across the lake etc). They have still not responded with that information, I have now asked 3 times during each response and they ignore that question each time. I contacted my immediate neighbors (either side, opposite), and they say that there was no noise or issue at all as far as they are aware.

The fact this person knew to look on VRBO and message her complaint that way seems odd. Also odd that a family with children, who had driven all day, arrived in the evening, would then ‘party loudly' until late hours.

I was just wondering if other owners have received suspect complaints, and what the motives might be?

Brian Has Earned 2 Votes

Brian A.'s review of Lowe's earned 2 Very Helpful votes

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